TERMS & CONDITIONS POLICY

---

 Effective Date: September 15, 2026
Website: https://www.myvocalgold.com/

1. ACCEPTANCE OF THESE TERMS

Welcome to Vocal Gold LLC (“Vocal Gold,” “Company,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.myvocalgold.com, including its pages, content, product information, features, and services (collectively, the “Website”).

By accessing, browsing, or using the Website, you acknowledge that you have read and understood these Terms and agree to be bound by them and our applicable Privacy Policy.

If you do not agree to these Terms, you should discontinue use of the Website.

If you purchase products or enter into a separate agreement with Vocal Gold LLC, additional terms may apply. Where applicable, those terms will be read together with these Terms. If a separate signed agreement expressly conflicts with these Terms, the signed agreement will control to the extent of the conflict.

2. ABOUT VOCAL GOLD LLC

Vocal Gold LLC operates a business offering CBD-related products and associated product information, including products marketed under the Vocal Gold and Dew Drops CBD names.

The Website may provide product descriptions, general educational information, contact details, ordering information, and other business-related content. Product availability, purchasing options, and services may change at any time.

Unless expressly stated otherwise, nothing on the Website constitutes an offer to sell a product in a jurisdiction where the sale or distribution of that product is prohibited or restricted by law.

3. ELIGIBILITY AND LAWFUL USE

You may use the Website only for lawful purposes and in accordance with these Terms.

By using the Website, you represent that:

You are legally capable of entering into a binding agreement.

You will provide accurate information when submitting forms, inquiries, or orders.

You will not use the Website in violation of applicable federal, state, local, or international law.

You will not attempt to interfere with the Website's operation, security, or availability.

You will not use the Website to engage in fraud, impersonation, unauthorized access, or other unlawful conduct.

Certain products may be subject to minimum-age requirements or other restrictions. You are responsible for meeting the applicable legal requirements before purchasing, possessing, using, or distributing any product.

Vocal Gold LLC reserves the right to restrict access to the Website or decline a transaction when reasonably necessary to comply with law, protect the Company, or address suspected misuse.

4. CBD PRODUCT INFORMATION AND LEGAL COMPLIANCE

Our Website may contain information about cannabidiol (CBD), hemp-derived ingredients, and related products.

CBD and hemp-derived products are subject to a changing and complex legal and regulatory environment. The legality of a product may depend on its formulation, ingredients, THC content, intended use, labeling, advertising, method of distribution, and the laws applicable in the relevant jurisdiction.

You are responsible for understanding and complying with applicable laws governing the purchase, possession, use, transportation, importation, resale, and distribution of any product you obtain from Vocal Gold LLC.

You must not purchase, resell, distribute, or use our products in a manner that violates applicable law.

Vocal Gold LLC reserves the right to refuse, cancel, or restrict an order where we reasonably believe a transaction could violate applicable law or regulatory requirements.

Product availability on the Website does not constitute a representation that a product is legal in every jurisdiction.

5. PRODUCT DESCRIPTIONS AND WEBSITE CONTENT

We make reasonable efforts to provide accurate product descriptions, images, ingredient information, pricing, and other Website content.

However, to the extent permitted by law:

Product photographs and illustrations are for identification and presentation purposes and may differ from the actual product.

Packaging, labels, formulations, product names, and product availability may change.

Website content may contain errors, omissions, outdated information, or typographical mistakes.

Product descriptions and other information may be updated without advance notice.

We reserve the right to correct errors, revise product information, discontinue products, or limit quantities where permitted by law.

Nothing in this section excludes or limits any consumer rights that cannot legally be excluded.

6. NO MEDICAL ADVICE OR GUARANTEED HEALTH OUTCOMES

Information provided on our Website is for general informational and educational purposes only. It is not intended to replace individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.

Unless expressly authorized and legally permitted for the particular product, nothing on our Website should be interpreted as a representation that a CBD product diagnoses, treats, cures, or prevents any disease.

Vocal Gold LLC does not guarantee that any product will produce a particular physical, emotional, medical, or wellness outcome.

Individual experiences may vary. Statements, testimonials, reviews, or descriptions of personal experiences are not guarantees that another customer will experience the same results.

You should consult a qualified healthcare professional before using CBD products, particularly if you:

Take prescription or over-the-counter medications.

Have an existing medical condition.

Are pregnant, breastfeeding, or planning to become pregnant.

Have questions about potential interactions, side effects, or suitability.

Do not discontinue prescribed medication or delay seeking medical care based on information found on our Website.

Any product-specific warnings, instructions, age restrictions, and labeling requirements should be reviewed before use.

7. PRODUCT SAFETY AND CUSTOMER RESPONSIBILITY

You are responsible for reading product labels, ingredient lists, warnings, directions, and other product-specific information before using a product.

You agree to use products only as directed and in accordance with applicable law.

You should discontinue use and seek appropriate professional guidance if you experience an unexpected or concerning reaction.

You must not knowingly provide our products to a person who is legally prohibited from purchasing or using them.

Where products are intended for resale or distribution, the reseller or distributor is responsible for complying with applicable laws, labeling obligations, advertising requirements, and any separate written agreement with Vocal Gold LLC.

Nothing in these Terms waives any rights or remedies available under applicable product safety or consumer protection laws.

8. ORDERS, ACCEPTANCE, AND AVAILABILITY

If online ordering is available, submitting an order constitutes an offer to purchase the selected products under the applicable order terms.

An order confirmation or payment authorization does not necessarily mean that Vocal Gold LLC has finally accepted the order. We reserve the right to accept or decline an order as permitted by law.

Reasons for refusing or canceling an order may include:

Product unavailability.

Incorrect pricing or listing information.

Suspected fraud or unauthorized payment activity.

Shipping restrictions or legal limitations.

Incomplete or inaccurate customer information.

Suspected resale or distribution that violates applicable law or contractual restrictions.

If an order is canceled after payment has been collected, we will provide an appropriate refund where required or otherwise applicable.

We may impose reasonable purchase limits and may discontinue products or offers at any time, subject to existing obligations and applicable law.

If products are ordered through telephone, email, a distributor, or another authorized channel, the applicable order confirmation, invoice, or separate agreement may establish additional transaction terms.

9. PRICING, PAYMENTS, AND TAXES

Prices, discounts, promotions, and shipping charges will be disclosed through the applicable ordering process or communicated directly when orders are placed outside the Website.

Unless otherwise stated, prices are expressed in U.S. dollars.

We reserve the right to correct pricing errors and change future prices. A price change will not override a confirmed contractual price where applicable law or an accepted order requires otherwise.

Payment methods may be provided through third-party payment processors. You authorize the applicable payment provider to process the payment information you submit for an authorized transaction.

Vocal Gold LLC does not control all third-party payment processing systems and is not responsible for independent third-party service interruptions, subject to applicable law.

You are responsible for applicable sales taxes, shipping charges, and other disclosed charges associated with your order. Tax collection and allocation will be handled as required by applicable law.

10. SHIPPING, DELIVERY, AND RISK OF LOSS

Shipping methods, estimated delivery times, fees, and available destinations will be provided during the ordering process or communicated with your order confirmation.

Delivery dates are estimates unless expressly guaranteed in writing.

Delays may occur because of carriers, weather, inventory limitations, regulatory requirements, incorrect addresses, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address and promptly notifying us of any relevant correction.

You must not request shipment to a destination where the product cannot lawfully be delivered.

Ownership, delivery obligations, and risk of loss will be determined by the applicable transaction terms and governing law. Nothing in these Terms removes rights that consumers have under applicable law.

If a shipment arrives damaged, incomplete, or incorrect, please contact us promptly with your order details and relevant photographs so we can review the matter.

11. RETURNS, REFUNDS, AND CANCELLATIONS

Any return, refund, exchange, or cancellation will be governed by the return policy presented at the time of purchase, any applicable written order terms, and applicable law.

If no separate return policy is provided, contact Vocal Gold LLC before returning a product. Do not assume that a return has been authorized until you receive instructions.

For product safety and hygiene reasons, certain opened, used, or damaged products may not qualify for return where permitted by law. This does not limit any rights you may have concerning defective, misrepresented, damaged, or incorrectly supplied products.

If a refund is approved, the method and timing of the refund will depend on the circumstances, the payment method, and the applicable processor.

Nothing in this section limits mandatory refund, warranty, or consumer protection rights under applicable law.

12. INTELLECTUAL PROPERTY AND OWNERSHIP

Unless otherwise indicated, the Website and its contents are owned by or licensed to Vocal Gold LLC and are protected by applicable intellectual property laws.

This includes, where applicable:

Company names, logos, and branding.

Product names, product descriptions, and promotional materials.

Website design, graphics, images, and original text.

Videos, downloadable materials, and other original content.

Proprietary business materials and other protected assets.

Vocal Gold, Dew Drops CBD, and other names or marks used by the Company may be trademarks or brand identifiers owned by Vocal Gold LLC or used with authorization. Their use does not imply that every mark is registered.

You may view the Website and print or save reasonable portions of its content for your personal, noncommercial use.

Without our prior written permission, you may not reproduce, distribute, republish, modify, publicly display, sell, commercially exploit, or create derivative works from protected Website content, except as permitted by law.

Nothing in these Terms transfers ownership of our intellectual property to you.

If you believe content on our Website infringes your intellectual property rights, contact us with sufficient information to identify the material and explain your concern.

13. PROHIBITED ACTIVITIES

You agree not to:

Use the Website for unlawful, fraudulent, or misleading purposes.

Attempt to gain unauthorized access to our systems, accounts, or data.

Introduce malware, malicious code, or other harmful technology.

Disrupt, overload, or interfere with Website functionality.

Scrape, harvest, or collect personal information without authorization.

Use automated tools to copy Website content in violation of applicable law or our rights.

Misrepresent your identity or submit false orders or inquiries.

Use our trademarks, branding, or materials in a way that falsely implies affiliation, approval, or endorsement.

Make unlawful or deceptive claims about our products or their effects.

Resell or distribute products in violation of applicable law or a separate agreement.

We may take reasonable steps to investigate suspected violations, protect the Website, and pursue remedies available under applicable law.

14. USER SUBMISSIONS AND FEEDBACK

If you submit a review, suggestion, testimonial, comment, inquiry, photograph, or other content to us, you represent that you have the right to submit it and that it does not knowingly violate another person's rights or applicable law.

You retain ownership of content you own, subject to any rights you separately grant us.

By voluntarily submitting feedback or suggestions, you grant Vocal Gold LLC a nonexclusive, worldwide, royalty-free right to use that feedback for legitimate business purposes, including improving our products and services, without an obligation to compensate you, unless otherwise agreed in writing.

This provision does not grant unrestricted rights to publish private communications, personal information, or testimonials in ways that violate applicable privacy or consumer protection laws.

We may decline to publish or may remove submitted content that we reasonably believe is unlawful, deceptive, abusive, infringing, or otherwise inappropriate.

We do not guarantee that any submitted content will be published, retained, or displayed.

15. THIRD-PARTY WEBSITES AND SERVICES

Our Website may link to third-party websites, payment providers, shipping companies, social media platforms, or other external services.

These third parties operate independently and may have their own terms, privacy policies, security practices, and service limitations.

Vocal Gold LLC does not control independent third-party websites and is not responsible for their content, policies, or availability, except to the extent responsibility cannot legally be excluded.

Providing a link does not necessarily constitute an endorsement of the third party or its products and services.

You should review the relevant third-party terms and privacy policies before using those services.

16. PRIVACY AND PERSONAL INFORMATION

Your use of the Website may involve the collection and processing of personal information.

Our Privacy Policy explains the categories of information we may collect, how we use and disclose that information, and the choices or rights that may be available to you.

Please review the Privacy Policy at www.myvocalgold.com/before submitting personal information.

Where a particular transaction or service involves additional privacy disclosures, those disclosures will apply as appropriate.

If any provision of these Terms conflicts with a mandatory privacy right or obligation imposed by applicable law, the applicable legal requirement will control.

17. DISCLAIMERS OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS GENERAL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

VOCAL GOLD LLC DOES NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES RELATING TO THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

WE DO NOT WARRANT THAT GENERAL WEBSITE INFORMATION WILL ALWAYS BE COMPLETE, CURRENT, OR ERROR-FREE.

THESE DISCLAIMERS APPLY TO WEBSITE ACCESS AND GENERAL CONTENT. THEY DO NOT EXCLUDE EXPRESS PRODUCT WARRANTIES, NONWAIVABLE CONSUMER RIGHTS, OR OTHER OBLIGATIONS THAT CANNOT LEGALLY BE DISCLAIMED.

18. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VOCAL GOLD LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AUTHORIZED REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

WHERE PERMITTED BY LAW, THIS LIMITATION MAY INCLUDE loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings, even if we were advised that such damages were possible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOCAL GOLD LLC'S TOTAL LIABILITY ARISING FROM OR RELATING TO WEBSITE USE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO VOCAL GOLD LLC FOR THE SPECIFIC WEBSITE SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

IF A CLAIM RELATES TO A PRODUCT PURCHASE, ANY LIABILITY LIMITATION WILL APPLY ONLY TO THE EXTENT PERMITTED BY LAW AND CONSISTENT WITH ANY APPLICABLE PRODUCT WARRANTY, SALES AGREEMENT, OR NONWAIVABLE CONSUMER RIGHT.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability where such exclusion or limitation is prohibited by applicable law.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Vocal Gold LLC and its owners, officers, employees, and authorized representatives from third-party claims, liabilities, damages, losses, and reasonable costs, including reasonable legal fees, arising directly from:

Your material violation of these Terms.

Your unlawful use of the Website.

Your infringement of another person's intellectual property or other legal rights.

Your fraudulent or intentionally wrongful conduct.

This provision does not require you to indemnify Vocal Gold LLC for our own negligence, misconduct, breach of legal obligations, or other liability where such indemnification would be unlawful.

We reserve the right to manage the defense of a claim for which indemnification is sought, subject to applicable law. You agree to provide reasonable cooperation when necessary.

20. SUSPENSION AND TERMINATION

We may suspend or restrict access to all or part of the Website when reasonably necessary for security, maintenance, suspected misuse, legal compliance, or other legitimate business reasons.

We may terminate access where permitted by law if you materially violate these Terms or misuse the Website.

Termination of Website access does not automatically cancel an accepted order or eliminate rights or obligations that accrued before termination.

Provisions that by their nature should continue after termination—including intellectual property rights, applicable disclaimers, liability limitations, dispute provisions, and accrued obligations—will survive to the extent permitted by law.

21. GOVERNING LAW AND DISPUTES

These Terms will be governed by the laws of the state in which Vocal Gold LLC is legally organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from or relating to these Terms or your use of the Website will be addressed in a court of competent jurisdiction, subject to applicable law and any mandatory consumer rights.

Nothing in this section prevents a consumer from bringing a claim in a court or forum where applicable law grants that consumer the right to do so.

Before initiating formal legal proceedings, the parties are encouraged to contact one another in good faith to attempt to resolve the dispute informally where appropriate.

No provision in these Terms requires arbitration, waives a right to participate in a class action, or limits access to a court unless a separate enforceable agreement expressly establishes that requirement.

22. FORCE MAJEURE

To the extent permitted by law, Vocal Gold LLC will not be responsible for a delay or failure to perform an obligation when caused by circumstances beyond its reasonable control, including natural disasters, severe weather, public emergencies, government actions, interruptions to transportation or communications, labor disruptions, or failures of third-party infrastructure.

We will take reasonable steps to resume affected operations when practicable.

This section does not excuse payment obligations or other obligations where applicable law prohibits such an excuse.

23. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent they can lawfully operate without the invalid provision.

24. NO WAIVER

A failure or delay by Vocal Gold LLC to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

Any waiver must be made in a manner recognized as legally effective under applicable law.

25. ENTIRE AGREEMENT AND CHANGES

These Terms, together with the applicable Privacy Policy and any relevant order terms or separate written agreements, govern the matters addressed herein.

We may update these Terms periodically to reflect changes in our business, Website functionality, or legal requirements.

When we make changes, we will update the Effective Date shown at the top of this page. Where required by law, we will provide additional notice or obtain consent.

Your continued use of the Website after updated Terms become effective constitutes acceptance only to the extent such acceptance is legally effective under applicable law. Where affirmative consent is required, we will seek it.

We encourage you to review this page periodically.

26. CONTACT INFORMATION

If you have questions about our Terms & Conditions Policy, please contact us:

Vocal Gold LLC 

Website: https://www.myvocalgold.com/ 

Email: info@myvocalgold.com 

Phone: 855-MY-VOCAL (698-6225)

Please include “Terms & Conditions” in the subject line of your email so we can direct your inquiry appropriately.

Thank you for trusting Vocal Gold LLC. We value your privacy and are committed to handling your information responsibly.