Privacy Policy

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Effective Date: September 6, 2026
Website: https://www.myvocalgold.com/

1. Introduction

Vocal Gold LLC (“Vocal Gold,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.myvocalgold.com(the “Website”).

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it with third parties, and the choices available to you regarding your personal information.

This policy applies to information collected through our Website and through related communications, inquiries, and transactions associated with our business.

By using our Website, you acknowledge that you have had the opportunity to review this Privacy Policy.

2. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of information:

A. Personal and Contact Information

Information you voluntarily provide, including:

Name

Email address

Telephone number

Mailing, billing, and shipping address

Information submitted through contact forms, product inquiries, or customer service requests

B. Order and Transaction Information

If purchases or transactions are available through our Website, we may collect information needed to process and fulfill orders, including products purchased, order history, shipping details, billing information, and transaction records.

Payment card information may be collected and processed by a third-party payment processor. We do not intend to store full payment card numbers or security codes on our own systems.

C. Product Inquiry Information

If you contact us about our CBD products, including Dew Drops CBD or other Vocal Gold products, we may collect the information you voluntarily provide to respond to your inquiry.

Please avoid submitting unnecessary sensitive personal information, including detailed medical information, through general contact forms or email.

D. Technical and Website Usage Information

When you visit our Website, certain information may be collected automatically, including:

Internet Protocol (IP) address

Browser type and device information

Operating system

Pages visited and time spent on our Website

Referring websites and general usage activity

Cookies and similar tracking technologies, where used

3. How We Use Your Information

Vocal Gold LLC may use collected information to:

Respond to questions, requests, and product inquiries.

Process, confirm, fulfill, and manage orders, where applicable.

Provide customer service and communicate about transactions.

Send promotional emails or other marketing communications when permitted by law and consistent with your preferences.

Improve our Website, products, customer experience, and business operations.

Understand Website traffic and visitor engagement.

Maintain Website security, prevent fraud, and protect against unauthorized activity.

Comply with applicable laws, regulations, legal obligations, and legitimate business requirements.

Enforce our policies and protect our legal rights.

We will use personal information for purposes reasonably related to the circumstances in which it was collected, or for other purposes permitted by law.

4. Cookies and Tracking Technologies

Our Website may use cookies, pixels, analytics tools, and similar technologies to support Website functionality, understand visitor behavior, remember preferences, and measure the effectiveness of marketing activities.

These technologies may collect information about your device, browsing activity, and interactions with our Website.

You may be able to manage cookies through your browser settings or any cookie preference tool provided on our Website. Disabling certain cookies may affect some Website features.

Where required by applicable law, we will provide appropriate notice and obtain consent before using nonessential cookies or tracking technologies.

5. How We Share Information

Vocal Gold LLC does not sell your personal information to third parties for money.

We may disclose personal information in the following circumstances:

Service Providers: We may share information with companies that help us operate our Website, host our systems, process payments, fulfill orders, deliver products, provide customer support, analyze Website traffic, or send communications on our behalf.

Business and Marketing Services: If we use advertising, analytics, email marketing, or similar services, certain information may be disclosed to those providers as necessary for their services and subject to applicable law and your privacy choices.

Legal Requirements: We may disclose information when reasonably necessary to comply with applicable laws, legal processes, lawful requests from government authorities, or other legal obligations.

Business Transactions: Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.

Protection of Rights and Security: We may disclose information when reasonably necessary to protect the rights, property, safety, or security of Vocal Gold LLC, our customers, or others.

With Your Direction or Consent: We may share information for other purposes when you direct us to do so or provide consent where required.

Third-party service providers may process information under their own privacy policies and applicable contractual obligations.

6. CBD Products and Sensitive Information

Vocal Gold LLC offers CBD-related products. We may receive information about your interest in our products when you contact us, submit a product inquiry, or make a purchase.

We do not ask customers to provide medical histories or detailed health records through general Website forms. If you voluntarily include sensitive information in a message, we will handle it in accordance with applicable law and our business practices.

Please do not send medical records, prescription information, or other sensitive health details unless specifically requested through an appropriate channel.

Our Website is not intended to collect personal information from children under 13. We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected without legally required authorization, we will take appropriate steps to address it.

7. Email and Marketing Communications

If you provide your email address, we may use it to respond to inquiries, provide transaction-related communications, and send promotional messages where permitted by law.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us directly.

Unsubscribing from marketing communications will not necessarily stop essential service messages, order confirmations, or other communications relating to an existing transaction or legal obligation.

We will honor applicable consent and opt-out requirements for text messages and other marketing channels. If we offer SMS marketing, any required consent and opt-out instructions will be provided through the applicable enrollment and messaging process.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, protecting our business, and complying with legal obligations.

The length of time information is retained depends on the type of information, why it was collected, and any applicable legal or operational requirements.

When information is no longer reasonably necessary, we will take appropriate steps to delete it, destroy it, or de-identify it, subject to applicable law.

9. Data Security

Vocal Gold LLC uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us or our service providers.

You are encouraged to use secure devices and networks when submitting information online.

10. Your Privacy Rights and Choices

Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information, which may include:

Requesting access to personal information we maintain about you.

Requesting correction of inaccurate personal information.

Requesting deletion of personal information, subject to legal exceptions.

Requesting information about how your personal information is collected, used, or disclosed.

Opting out of certain targeted advertising, sales, or sharing of personal information where applicable.

Withdrawing consent where processing is based on consent.

Appealing certain privacy decisions where required by law.

To exercise an applicable privacy right, contact us using the information in Section 14. We may need to verify your identity before fulfilling certain requests.

We will respond to eligible requests within the timeframes required by applicable law. Certain information may need to be retained for legal, security, transaction, or other permitted purposes.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and data collection practices.

Vocal Gold LLC does not control the privacy practices or security of independent third-party websites. We encourage you to review their privacy policies before submitting personal information.

12. Do Not Track and Privacy Signals

Some browsers offer privacy settings or signals that communicate a preference regarding online tracking.

Our Website may not respond to every browser-based tracking preference. Where applicable law requires recognition of a supported privacy signal, including a Global Privacy Control signal, we will process it in accordance with the applicable requirements.

You may also manage cookies and marketing preferences through the options described in this Privacy Policy.

13. Changes to This Privacy Policy

Vocal Gold LLC reserves the right to update this Privacy Policy periodically to reflect changes in our business practices, Website features, service providers, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this policy. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about our privacy practices.

14. Contact Information

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

Vocal Gold LLC
Website: https://www.myvocalgold.com/
Email: info@myvocalgold.com
Phone: 855-MY-VOCAL (698-6225)

Please include “Privacy Policy Request” in the subject line of your email so we can direct your inquiry appropriately.

Thank you for trusting Vocal Gold LLC. We value your privacy and are committed to handling your information responsibly.